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How do I return an item?

If you are not satisfied with your purchase, please call (816) 385-7184 within 14 calendar days of receipt of the product. If the items are returned unopened in the original box, we will exchange it or offer you a refund. The product must be returned to the location it shipped from within 14 calendar days of notifying us. Please note that the Benedictine Sisters of Perpetual Adoration do not permit the return of or offer refunds for the following products: 1. Electronic Music Downloads. 2. Gift Certificates. 3. Customized or Special Label products. NOTE: We recommend that you use a carrier that offers shipment tracking for all returns and insure or declare the full value of your package for safe return so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to use a carrier that offers tracking or insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. If you have additional questions, please contact customer service at (816) 385-7184 or by email at info@monasterycreations.com Thank you.